Welcome to Custom Design Apparel (https://customdesignapparel.com). These Terms and Conditions outline the rules and regulations for the use of our website and the purchase of our products. By accessing this website and/or placing an order, you accept these terms and conditions in full.
Thank you for reading this post, don't forget to subscribe!1. DEFINITIONS
- “Store”, “We”, “Us”, or “Our” refers to Custom Design Apparel.
- “Customer”, “You”, or “Your” refers to the user visiting our website or purchasing products from us.
- “Products” refers to customized t-shirts, sweatshirts, hoodies, hats, mugs, and any other merchandise sold on our website.
2. ELIGIBILITY AND ACCOUNT
By using this website, you represent that you are at least the age of majority in your state or country of residence. You are responsible for maintaining the confidentiality of your account information and password.
3. INTELLECTUAL PROPERTY RIGHTS
Unless otherwise stated, Custom Design Apparel owns the intellectual property rights for all material, designs, images, and text on this website. You must not republish, sell, rent, or duplicate material from our store without prior written consent.
4. CUSTOMER CONTENT AND CUSTOMIZATION RULES
When you upload photos, logos, text, or graphics for personalized products (such as Custom Photo Shirts or Company Logo Tees):
- You guarantee that you own the rights to the uploaded material or have explicit permission to use it.
- You agree not to upload any content that is unlawful, offensive, defamatory, or infringes upon any third-party intellectual property/copyrights.
- We reserve the right to cancel any order containing text or imagery that violates these guidelines.
5. ACCURACY OF COLOR AND DESIGN PREVIEWS
We make every effort to display the colors and images of our products as accurately as possible. However, due to variations in monitor displays and printing processes, we cannot guarantee that your monitor’s display of any color will be 100% accurate.
6. PRICING AND PAYMENT
- All prices are displayed in USD/EUR on the website and exclude shipping costs and local import duties/taxes unless specified.
- Payments are securely processed through our certified payment gateway provider, PayTR. We do not store your credit or debit card information.
7. SHIPPING AND DELIVERY
- We ship internationally (including to the USA and European Union countries).
- Delivery times provided at checkout are estimates. Custom Design Apparel is not responsible for delays caused by customs clearance procedures or local postal services in the destination country.
8. RETURN AND REFUND POLICY (SPECIAL CONDITION FOR PERSONALIZED ITEMS)
- Customized & Personalized Products: All sales of customized, personalized, or custom-made products (including custom birthday photo shirts, anniversary tees, pet shirts, and business logo merchandise) are FINAL. Because these items are uniquely manufactured according to your specific instructions or uploaded photos, they cannot be resold. We do not accept returns, exchanges, or issue refunds for these items unless they arrive physically damaged or defective.
- Standard Products: Non-customized products can be returned within 14 days of delivery, provided they are unused, unwashed, and in their original packaging. The customer is responsible for all international return shipping costs and duties.
- Damaged Items: If your order arrives damaged or defective, contact us at support@customdesignapparel.com within 48 hours of delivery with photographic proof.
9. LIMITATION OF LIABILITY
Custom Design Apparel shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our website or the purchase of our products.
10. GOVERNING LAW
These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of Türkiye, and any disputes relating to these terms shall be subject to the exclusive jurisdiction of the courts of Istanbul, Türkiye.
11. CONTACT INFORMATION
Questions about the Terms and Conditions should be sent to us at support@customdesignapparel.com.